multimessage

Inventory Management & Logistics

Multimessage inventory management solutions enable channel partners to expand their portfolio of products and extend the life of support for legacy equipment to meet customers’ business requirements.

Our consultant led approach and working closely with partners enables us to create bespoke solutions, utilising our expertise to enable quick and efficient adoption of new equipment.

Solutions vary from managing customer owned stock or alternatively partners can access Multimessage inventory; supplying the hardware, logistics of product to site, and the ongoing repair and management of returns through the product lifecycle.

Through the use of our centralised warehouse and strategically placed forward stock locations (FSL’s), our solutions ensure the right equipment is deployed to the right FSL’s to make sure customer SLA’s are achieved.

  • Channel partners that need a strategic service partner to manage inventory to support maintenance contracts
  • Reduce CAPEX on stock and move to an OPEX model of hardware support
  • Concentrate on new projects
  • No need to hold your own maintenance stock or have labour intensive jobs, reduce admin and courier fees
  • Reduce the volume of lost or not returned equipment
  • Improve sustainability and environmental performance

Creating operational efficiencies for our customers is the driving factor behind the business. We encourage our customers to utilise our inventory management alongside repairs as this is the greatest commercial and operational solution that our customers can reap the rewards from and to create the most efficient business model.

Maximise Budgets

Hardware support comes with potentially high costs. Outsourcing support of in life equipment to manufacturers is not always commercially viable. Our hardware repair services maximise budgets and ensure you remain in control of spend and keep within budget.

Evolving Technology

Staying at the forefront as technology consistently changes can be challenging. Multimessage continually adapt and provide solutions for customers to support new technology and equipment.

End of Support/ End of Life

As equipment becomes end of support or end of life from manufacturers, it does not mean it cannot be supported after this date. Multimessage specialise in extending the life of hardware by repairing faulty equipment and utilising asset recovery services to reuse equipment and maintain any existing sites.

Scalability

We understand that as organisations grow, new equipment needs to be supported and in greater volumes, finding a specialist partner to provide the support services to maintain hardware is essential. Look no further, Multimessage can provide a ‘one stop’ solution for all the repair requirements and any logistics assistance to ensure SLA compliance. Our solutions can be scaled up or down as necessary, resulting in a more cost-effective solution for your company.

Need a Repair?

Some of Our Partners

BT logo

Avaya logo

Ericsson-LG logo