multimessage

Hardware Spares

As a leading specialist in after-market sales of telecoms, data and network equipment, we offer a wide range of new or refurbished products from major manufacturers.

Our aftermarket sales team provide multi-vendor support and provide our customers with access to fully tested equipment processed inhouse by our dedicated team of engineers.

Working closely with our partners, we provide spares for both legacy and current technology and by understanding customer needs we tailor our inventory to meet the ever changing needs of our customers. Our experienced sales team provide customers with replenishment stock and also consult with partners to support them when setting up for new support contracts.

For more information, please contact our sales team at sales@multimessage.co.uk

The regular communication between departments from repair centre engineers, logistics and sales team provides insights about common points of hardware failure. This enables us to provide honest and fact based advice to partners, what inventory and quantity is needed to support customer estates that ensure our partners meet SLA but are efficient in doing so and do not overspend on hardware.

Service Benefits

  • High quality service parts, fully tested in house using OEM specification
  • Industry low DOA rate (<0.5%)
  • Invaluable product knowledge across multiple vendors
  • Replenish stock with refurbished rather than new
  • Refurbished parts can be up to 75% cheaper compared to distribution price
  • Utilise our experience to provide key insights on inventory and common points of failure

Maximise Budgets

Hardware support comes with potentially high costs. Outsourcing support of in life equipment to manufacturers is not always commercially viable. Our hardware repair services maximise budgets and ensure you remain in control of spend and keep within budget.

Evolving Technology

Staying at the forefront as technology consistently changes can be challenging. Multimessage continually adapt and provide solutions for customers to support new technology and equipment.

End of Support/ End of Life

As equipment becomes end of support or end of life from manufacturers, it does not mean it cannot be supported after this date. Multimessage specialise in extending the life of hardware by repairing faulty equipment and utilising asset recovery services to reuse equipment and maintain any existing sites.

Scalability

We understand that as organisations grow, new equipment needs to be supported and in greater volumes, finding a specialist partner to provide the support services to maintain hardware is essential. Look no further, Multimessage can provide a ‘one stop’ solution for all the repair requirements and any logistics assistance to ensure SLA compliance. Our solutions can be scaled up or down as necessary, resulting in a more cost-effective solution for your company.

Need a Repair?

Some of Our Partners

BT logo

Avaya logo

Ericsson-LG logo