Multimessage (MM) specialise in the repair of telecoms, networking and data transmission equipment. Certified to ISO9001 quality & 14001 environmental standards our consultant led ‘Life Cycle’ approach to hardware, ensures we extend the life of equipment through repair.
The unique and successful solutions we implement create operational efficiencies for our clients and our ability to deliver is evident as we are key partners to some of the largest manufacturers and telecoms providers.
- Multi-vendor repair services
- High quality, innovative, component level engineering
- Short turnaround time for repair
- Repair rather than replace, reduce client CAPEX and environmental waste
- Low BER rate
- Improve sustainability performance
Multimessage engineers monitor and report common faults, diagnose electronic and electro-mechanical faults, repair and replace faulty components as well as replacing components which may show signs of deterioration and could fail in the future. Our engineer’s product knowledge and experience are key to knowing what to look out for, including common areas of weakness with each type of repair.
We ensure that our ‘beyond economical repair’ rate is kept to a minimum (less than 3%) by extensive engineer training and early fault diagnosis, this is then supported by our stores and purchasing departments who source and store critical components to complete the repair as quickly as possible and ultimately extend the life of the equipment for our customers.
Whilst it can not be guaranteed, when Multimessage are the first repair agent to look at a faulty product, we have the highest chance of repair.