multimessage

Innovation

At the heart of the services provided by Multimessage is an innovative, customer centric approach to the bespoke solutions created for partners and the challenges they face.

Some areas of the business have to be more innovative than others and none more so than our engineering department. Our team are constantly looking at new products and reverse engineering electronics equipment to be able to offer repair services when no manufacturer assistance is available.

In most industries, it’s common that manufacturers do not share product information, schematic drawings or component information in detail. Where we support and repair manufacturers as a 3rd party our reverse engineering and due diligence enables us to provide component level repairs and also provides competition in the market so the OEM’s are not the only options for repairs. This also extends the life of hardware as OEM’s will often ‘end of life’ products whilst they are still widely used and performing well. Our services enables our partners to carry on supporting them long after the OEM’s finish support.

We have wide variety of test equipment and many innovative bespoke devices built in house that support our repair engineers to facilitate the repair process and provide the ‘best in class’ repair service.

  • Custom jigs
  • Moulding tools to replace cosmetic parts on large volume items
  • 3D printing
  • CE testing lab
  • Environmental test chamber
  • UV cleansing
  • Custom built GUI to test and configure systems
  • Bespoke line simulators

Since 1989, Multimessage has built up a great reputation for going that one step beyond our competitors would in all areas of the business. This has kept as the forefront of our industry and our customers range from major global manufacturers and telecoms providers to local SME telecoms and IT resellers. They all trust in our collective experience, innovation and industry knowledge to improve the service they provide to their customers when Multimessage are a key partner.

innovative, customer centric approach

Maximise Budgets

Hardware support comes with potentially high costs. Outsourcing support of in life equipment to manufacturers is not always commercially viable. Our hardware repair services maximise budgets and ensure you remain in control of spend and keep within budget.

Evolving Technology

Staying at the forefront as technology consistently changes can be challenging. Multimessage continually adapt and provide solutions for customers to support new technology and equipment.

End of Support/ End of Life

As equipment becomes end of support or end of life from manufacturers, it does not mean it cannot be supported after this date. Multimessage specialise in extending the life of hardware by repairing faulty equipment and utilising asset recovery services to reuse equipment and maintain any existing sites.

Scalability

We understand that as organisations grow, new equipment needs to be supported and in greater volumes, finding a specialist partner to provide the support services to maintain hardware is essential. Look no further, Multimessage can provide a ‘one stop’ solution for all the repair requirements and any logistics assistance to ensure SLA compliance. Our solutions can be scaled up or down as necessary, resulting in a more cost-effective solution for your company.

Need a Repair?

Some of Our Partners

BT logo

Avaya logo

Ericsson-LG logo